Everything you need to know.

Yes, we are fully licensed and carry comprehensive moving insurance. Our credentials include CAL-T 202312, USDOT #4408016, and MC #1557849 — plus full coverage across cargo, vehicles, workers, and general liability so you never carry the risk.

Summer (June–September) is our busiest season, with a second peak around year-end — if you plan to move then, please book as early as possible. Fridays, Saturdays, and Sundays are also busy days. If your schedule is flexible, mid-week is easier; weekend moves are absolutely available but require advance planning and confirmation.

To save time and money on your move, start preparing as soon as your date is set: decide what to take and what to leave behind, donate or discard unwanted items first to free up space, then group what's coming with you by category (bulky items, valuables, small items) in designated locations. The more organized your home is on moving day, the faster and cheaper the move.

We charge by the hour. We accept check or cash payment. You'll always know the rate before your move begins, with any additional charges confirmed in writing before they happen.

Yes, we have a minimum charge requirement. We always confirm the minimum with you when booking so there are no surprises.

If you are moving into a Pantry or POD container, blankets are $15 each, with $12 refundable on return. Beyond that, standard moves include the wrap, blankets, and floor protection we use on-site.

No — we do not charge extra to move ordinary household items up or down stairs. However, pianos, refrigerators, large appliances, and heavy fitness equipment generally require 3 porters and may incur an additional charge for the extra crew.

We wrap furniture, televisions, beds, and similar items in blankets, shrink-wrap, or stretch-film. Each item is handled with care to ensure no damage during transit. For clothing, we provide wardrobe boxes so you can move hanging garments without folding.

On request, we lay our blankets over carpets and floors along the path of travel — most blankets are free to use. For safety, our crew must keep their shoes on while carrying loads; we use blankets and rail protection instead. If you're concerned about wall damage on tight turns, please tape cardboard to the wall before we arrive.

Before our movers arrive, please leash your pet or keep them in a carrier/cage. For everyone's safety, no live animals (cats, dogs, fish, reptiles, etc.) may be transported in our trucks.

Yes — at least one primary household member must be present on moving day. You'll need to confirm the items to be moved, walk our crew through the home, and authorize the start of the job.

Yes! We offer labor-only service. We may still drive our trucks to bring moving equipment (dollies, blankets, straps), but we'll only perform the loading/unloading work you need. Minimum-hour and travel-time policies still apply.

A general guideline (loading and unloading + travel time, includes basic disassembly/reassembly and large-item wrapping): Studio / 1 bedroom: 2–4 hours · 2 bedrooms: 4–6 hours · 3 bedrooms: 5–7 hours · 4+ bedrooms: usually a full day. Don't forget the garage and patio when estimating.

We usually start at 8:00 AM, especially in peak season and on weekends. The latest we typically work until is 4:00–6:00 PM.

We know plans change — we have a flexible cancellation policy. If you need to cancel or change your date/time, call or text us, or reply to your booking email. We're happy to adjust your appointment. Please notify us as soon as possible.