Privacy Policy

1. Introduction

PrimeMoveXCorp. ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information about you when you visit primemovexcorp.com, request a quote, or use our moving services.

2. Information We Collect

2.1 Information You Provide

• Contact details — name, phone number, email address.
• Move details — origin and destination addresses, dates, services needed, special items (e.g., piano, fragile goods).
• Communications — content of emails, phone calls, or chat messages you send to us.

2.2 Information Collected Automatically

• Usage data — pages visited, time on site, referring URL, browser type, device type, IP address (anonymized for analytics).
• Cookies — small text files used for session management and analytics (see Section 6).

3. How We Use Your Information

• To prepare and deliver moving estimates and services you request.
• To schedule, coordinate, and complete your move.
• To respond to your inquiries and provide customer support.
• To send service-related updates and required communications.
• To improve our website, services, and customer experience.
• To comply with legal obligations and enforce our agreements.

4. How We Share Your Information

We do not sell your personal information. We may share information only with:

• Service providers — trusted third parties who help us operate (e.g., payment processors, IT vendors), bound by confidentiality.
• Legal authorities — when required by law, subpoena, or to protect rights and safety.
• Business transfers — in the unlikely event of a merger, acquisition, or sale of assets.

5. Data Retention & Security

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We use reasonable physical, administrative, and technical safeguards to protect your information from loss, misuse, and unauthorized access.

6. Cookies & Tracking

Our website uses cookies and similar technologies for analytics (Google Tag Manager / Google Analytics). You can disable cookies in your browser settings; some features may not work properly without them.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or request a copy of your personal information; to opt out of marketing communications; and to lodge a complaint with a data protection authority. California residents have additional rights under the CCPA/CPRA.

8. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes To This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision. Material changes will be highlighted on this page.

10. Contact Us

For privacy-related questions or requests, please contact us:

• Email: [email protected]
• Phone: (510) 396-9699
• Mail: PrimeMoveXCorp., 1133 Sonora Ct, Sunnyvale, CA 94086